When you've booked a trip around an event and it's cancelled.
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This cover only applies to Australian and New Zealand countries of residence. For all other countries of residence, there's no cover under any policy.
If you've booked a trip to an international sporting event, funeral, or concert and it gets cancelled or you're forced to use alternate transport to get there, there's cover under the cancellation or trip interruption benefits. This means you can either claim for your pre-paid, non refundable transport and accommodation if you need to cancel or reasonable additional transport to get you there...whichever is cheapest.
Of course, there are limits on the cover, which you can read about in your policy. And you'll need to provide receipts and a letter from the airline to say what's happened so we can process your claim.
This is not a full list of what's covered and not covered. There are item limits and conditions that apply, so read your policy carefully before you buy.
I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the doctor I was referred to hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
We’ve got your back.
Know where the nearest hospital is?
Don’t stress, we’ll get you there quickly.
Help starts here.
Love photography, filming or sport?
Cover your bags, tech or gear.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Contact the teamTravel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions about overseas medical insurance. You can also find the answers to other questions in our Help Center or you can ask our customer service team.
Before your trip, check to see if there are current travel alerts for your destination – you can also check travel advice and restrictions for your destination(s) as these may impact cover, or your ability to travel.
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.