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A Cancelled Flight in London, England

How we helped when this nomad had a terrorist security crisis

We were booked to be on flight BA556 from London to Rome and the flight was cancelled. Due to the massive airport congestion we were advised to leave the airport and re-book the flight from "home". We were staying with friends in Bristol and therefore had to pay to take a bus back there. We then immediately cancelled the accommodation in Rome and Venice but they e-mailed us with cancellation charges. The train which we had prepaid from Gatwick to Bristol was non-refundable as well.

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  • Scuba diving
  • Mountain biking
  • Surfing
  • Bungee jumping
  • Skiing
  • Snow Activities
    • Included for all
      Curling Glacier walking - ice walking Ice skating – indoor Sleigh rides - horse drawn
    • Optional extras
      Skiing / Snowboarding (in resort) Cross country skiing Heli or Cat Skiing / Snowboarding Skiing / Snowboarding(Terrain Park) Sledding Snow Biking Snowmobiling
  • Water Activities
    • Included for all
      Banana boat rides High diving (up to 10m) Hydro foiling Jet boating Kite surfing Outrigger canoeing (inland / coastal waters) Rowing / sculling Sailing / yachting Sea canoeing (inland / coastal waters, grades 1-3) Snorkelling Speed boating (inland / coastal waters) Stand up paddle surfing Surf boat rowing Surfing Swimming pool Swimming with whales Tubing on rivers Water polo Water skiing / wakeboarding Windsurfing / sail boarding - inland or coastal waters
    • Optional extras
      Black water rafting Cave diving / Cavern diving Fishing / angling Free diving (up to 50 metres) Jet skiing (inland / coastal waters, grades 1-2) Kite boarding Parasailing / parascending Riverboarding / hydro speeding (grades 1-3) Scuba diving (to 50 metres) Shark cage diving (to 50 metres) Spearfishing Water skiing - barefoot White water rafting
  • Air Activities
    • Included for all
      Aerial safari Bungee / bungy jumping Canyon swing Fly by wire Hot air ballooning Zip line
    • Optional extras
      Abseiling Parachuting / Parasailing / Parascending Skydiving / tandem skydiving
  • Land Activities
    • Included for all
      Aerobics Air guitar Backpacking up to 4,500 metres Ballet Bowling Bushcraft up to 4,500 metres Bushwalking up to 4,500 metres Camel riding or trekking overnight Camping up to 4,500 metres Caving / spelunking - sightseeing Cycling / mountain biking (up to 6,000 metres) Dance Dirt boarding Dogsledding Dune buggy Fell running / fell walking up to 4,500 metres Fitness training Go karting Hiking up to 4,500 metres Hunting (except big game) In-line skating Kite flying Moped riding / scooter biking Motor biking - as a pillion passenger Orienteering Outdoor endurance Outward bound Paint balling Quad biking Rock climbing - bouldering Safari tours Sandboarding / sand skiing Segway tours Skateboarding - ramp / half pipe / skate park / street Snooker Stilt walking Theme parks / fairgrounds Tramping up to 4,500 metres Tuk Tuk - as a passenger War games - online gaming War games / military simulation
    • Optional extras
      Backpacking up to 6,000 metres Bushcraft up to 6,000 metres Bushwalking up to 6,000 metres Camping up to 6,000 metres Canyoning Cycling / biking - independent cycle touring Fell running / fell walking up to 6,000 metres Hiking up to 6,000 metres Kite buggy Kite wing Land surfing Rock climbing (indoor / outdoor) Trekking up to 6,000 metres
  • Sports Activities
    • Included for all
      American football - gridiron Australian Rules Football (AFL) Athletics Badminton Baseball Basketball Cheerleading Clay pigeon shooting Cricket Croquet Darts Dodge ball Fencing Floorball Football Frisbee Golf Gym training Gymnastics / acrobatics Handball Hockey Horse riding - leisure/social/non-competitive riding Korfball Lacrosse Martial arts training - non-contact Netball Racquetball Rambling - up to 4,500 metres Rifle range / sports shooting Roller hockey Roller skating Rollerblading Rounders Running/ jogging (marathon distance or less) Soccer Softball Squash / racquet ball Stoolball Table tennis Tchoukball Tennis Trampolining Ultimate frisbee Volleyball Wake skating Wakeboarding Weight training Yoga - in class, alone / home practice
    • Optional extras
      Bicycle polo Boxing Marital arts (training) Rugby - league / union Via ferrata Yoga (teaching)
  • Experience Activities
    • Included for all
      Working - any professional, clerical or administrative work. Working - as a classroom teacher or classroom assistant Working - au pair, nanny or child minder Working - retail, bar or hospitality work involving light duties only
    • Optional extras
      Working - general work and manual work not involving the use of mechanical or industrial machinery; at a height not exceeding 2 metres above ground level
Activities shown as "Included for all" are automatically included in both the Standard and Explorer plans. All sports listed as "Optional extras" will need to be added to your policy at the time of purchase. The list is intended as a guide only and there may be conditions or exclusions to cover. For details, read this helpdesk article, the Policy Wording or contact us.

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