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For information relating to policies purchased prior to 13 July 2021, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 13 July 2021 please see below.
This content does not apply to residents of: Australia, New Zealand, Brazil, Canada, the United States, Ireland, the United Kingdom and of member countries of the European Economic Area (EEA).
Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for continued medical care at home.
We have experienced Emergency Assistance team members who can put you in touch with qualified doctors and nurses who have seen it all before and have helped countless travelers be repatriated home so they can fully recover.
If you’ve selected the right policy for the activity you’re doing, there’s cover available in all of our policies, where medically necessary, for medical repatriation by:
Depending on your Country of Residence and the policy you buy, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick the policy that’s best for you.
Our policies now offer coverage for some COVID-19-related events.
As part of the new benefits, and depending on your Country of Residence and the Plan you have chosen, if you get sick with COVID-19 on your journey, we may provide coverage for:
We’ve also introduced a coronavirus specific section to the Explorer Plan, the Coronavirus Travel Costs section, offering cover for travelers when they or their travel companions are affected by COVID-19 while traveling. It includes some coverage for cancellation, trip interruption, quarantine expenses and more.
Our article ‘What’s Covered for Coronavirus’ explains the benefits available if you get COVID-19 and need urgent assistance.
The policy isn’t designed to cover everything, so take the time to read the terms, conditions, limitations and exclusions in the Policy Wording for full details so that there are no surprises if you need to use it. If you’re not sure if something is covered, get in touch.
How to get assistance
It’s essential that you get in contact with our emergency assistance teams as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the Doctor I was referred to Hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Protect your hard earned vacation from unexpected cancellation before you leave home.
We’ve got your back.
Take the pain out of medical costs while traveling overseas.
We’ve got your back.
We'll get you to hospital quickly.
Help starts here.
Cover your stolen or damaged gear and tech.
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
Phone:+353 21 237 8008 or +353 21 237 8003 (calls are not toll free. You can claim your itemised call costs)
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions. You can also visit our community page at Ask a Nomad, or ask the team your own question by pressing the link below.
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Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.