Buy at home or while traveling, and claim online from anywhere in the world.
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Whether you’re trekking through the Eurasian Steppe, surfing in Mundaka, diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.
Our Emergency Assistance teams, doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of travellers be repatriated home so they can fully recover.
If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical repatriation by:
Depending on the policy you buy and your country of residence, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick policy that’s best for you.
It’s essential that you get in contact with our emergency assistance teams as soon as possible so that our teams can support you from the time your fall sick of get injured until the time you get home.
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
Right Hand Column
I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the Doctor I was referred to Hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Protect your trip from unexpected cancellation.
We’ve got your back.
Take the pain out of medical costs.
We’ve got your back.
We'll get you to hospital in a flash
Help starts here.
Cover your stolen or damaged gear and tech.
Help starts here.
If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
From New Zealand & Overseas:
+61 2 8263 0470 or
+61 2 8292 1470
(reverse charges via an operator from anywhere in the world)
Within Australia (Free call): 1800 611 210
Here are our most frequently asked questions. You can also visit our community page at Ask a Nomad, or ask the team your own question by pressing the link below.
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Before your trip, check the latest government advice for any travel alerts for your destination.