Learn what's covered if you have booked and paid for your trip and unexpectedly need to cancel.
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Sometimes travel plans change in the blink of an eye. It could be an unexpected illness or injury to natural disasters or sudden strikes; trip cancellations can happen for many reasons. Having travel insurance cover for trip cancellation may help recover some of your prepaid, non-refundable costs if an insured event ruins your trip.
Here’s how World Nomads travel insurance may help Kiwi travellers planning their next holiday.
If you need to cancel or reschedule your trip due to specific insured events, then you may be covered for up to 14 specific insured events including, sudden illness or injury, or a natural disaster. For example:
If your claim is approved, you may be reimbursed up to policy limits for prepaid, non-refundable travel expenses such as flights, accommodation, tours or activities.
Important: The amount covered for cancellation depends on whether you have purchased the Standard or Explorer Plan.
If your trip is cancelled, you’ll need to:
When lodging a claim:
Cancellation coverage starts from the date your Certificate of Insurance is issued (or 72 hours after if you buy travel insurance while already overseas). Only events that occur after that date are considered.
Our travel insurance plans don’t cover everything. Some of the things we can’t cover you for include:
This is not a full list of what's covered and not covered. Terms, conditions, limits, exclusions apply, please read your Policy Document carefully and contact us if you have any questions.
Here are our most frequently asked questions about buying travel insurance for cancellation. You can also find the answers to other questions in our helpdesk or you can ask the customer service team.
Our policies offer coverage for non-refundable cancellation expenses for up to 14 insured events. World Nomads offer two levels of cover, Standard and Explorer, and both offer cover for a range of benefits including pre-trip cancellation.
If you haven’t started your trip or made a claim, you can cancel your policy for a full refund during the 21-day cooling-off period.
Protect your trip from unexpected cancellation.
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Take the pain out of medical costs.
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We'll get you to hospital in a flash
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Cover your stolen or damaged gear and tech.
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If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of emergency assistance right now?
From New Zealand & Overseas:
+61 2 8263 0470 or
+61 2 8292 1470
(reverse charges via an operator from anywhere in the world)
Within Australia (Free call): 1800 611 210
Before your trip, check the latest government advice for any travel alerts for your destination.