Most of our policies don’t cover pre-existing conditions, so don’t assume you’re covered.
As featured in:
For information relating to policies purchased prior to 18 May 2022, please check the Policy Document provided with your purchase. You can contact us if you need this sent to you again. For policies purchased on or from 18 May 2022 please see below.
If you're worried about how your existing medical condition can affect your trip, make sure you read the policy when you get a quote so there are no surprises.
The World Nomads policies for New Zealand residents cover for more than 40 existing medical conditions which are specifically mentioned in the policy, where you meet all criteria for that condition. Terms and conditions and benefit limits apply. For travellers whose conditions aren't listed, or where all criteria are not met, there is no cover.
The good news for New Zealand residents is not only are you covered in some circumstances if you have existing medical conditions that meets the criteria for automatic cover, but you can also be covered in relation to existing medical conditions of a member of your travelling party and your close relatives who are not listed on your policy. This includes cover for:
There is a policy limit for all claims combined that relate to the existing medical condition of a close relative or member of your travelling party. All policies exclude cover for existing medical conditions, so make sure you read through your policy when you go to get a quote.
Travel insurance isn’t designed to cover everything. The main things that aren’t covered are:
This isn't a full list of what's covered and not covered. There are item limits and conditions that apply, so for more information check out our article on existing medical conditions.
Travel insurance isn’t designed to cover everything, so make sure you’re careful with your planning and you read the Policy Document to make sure you understand what’s included and what’s not, as well as the terms, conditions, limitations and exclusions. If you have any questions get in touch.
If your existing medical condition isn't covered and you're not worried about covering it, you can still purchase a policy online through World Nomads.
Just be aware there's no cover for any claim made as a result of this condition.
Upon arrival to Spain on the 4th of April I had been displaying fever, headache, exhaustion and dizziness. This lasted for a week, so I went to the doctor at the hospital in Malaga, Andalucia where they gave me a consultation and blood test showing results that indicated a mosquito-bourne virus which makes sense as I arrived in Europe from Mexico a week before the symptoms started.
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If you need medical assistance or emergency medical evacuation our team is available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
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From New Zealand & Overseas:
+61 2 8263 0470 or
+61 2 8292 1470
(reverse charges via an operator from anywhere in the world)
Within Australia (Free call): 1800 611 210
Before your trip, check the latest government advice for any travel alerts for your destination.