The Coronavirus (COVID-19) pandemic continues to impact travellers’ plans globally. As vaccination rates increase, many governments worldwide have begun to relax some restrictions, however requirements and travel advice still vary by region.
Travellers are advised to closely monitor travel warnings and restrictions as these can change with little or no warning. Please read the latest government and health advice to see if your planned travel is affected.
Whether or not your policy can cover you for events relating to COVID-19 will depend on:
While a country or region has a 'Do Not Travel' warning in place for an event, our travel insurance won't cover you for loss that arises from that event if you: plan to travel to; travel to; or remain in that country or region.
This includes claims relating to COVID-19 for travel in a country or region where there is a ‘Do Not Travel’ warning in place due to COVID-19, regardless of the date your policy is purchased.
For policies purchased before 23 Jan 2020: |
Check your Policy Document as exclusions may apply, including but not limited to exclusions for contagious disease, epidemics, or pandemics. |
For policies purchased between 23 Jan 2020 - 30 Jan 2020: |
Cover is not available for any event relating to COVID-19 for travel to and/or from China. For other destinations, check your Policy Document as exclusions may apply, including but not limited to exclusions for contagious disease, epidemics, or pandemics. |
For policies purchased between 30 Jan 2021 – 17 May 2022: |
Cover is not available for any event relating to COVID-19 for all destinations. |
For policies purchased from 18 May 2022: |
Following the release of a new World Nomads product, we can offer cover for some Coronavirus related events. Refer to the terms, conditions, limitations and exclusions of your Policy Document for further information. Note: Our travel insurance will not cover you for losses arising from COVID-19 if you plan to travel to, travel to, or remain in a country or region for which the New Zealand Government has issued a ‘Do Not Travel’ warning in relation to COVID-19. |
You can find previous travel alerts at our website. Visit safetravel.govt.nz and health.govt.nz to stay up to date with the latest travel advice.
Note: Cover offered by travel insurance policies issued and managed by nib Travel Services (Australia) Pty Ltd varies, and policies purchased may contain exclusions relating to a contagious disease, epidemic or pandemic, to a government prohibition or regulation, or to government advice against travel to a destination. Please read your Policy Document for the full policy terms, conditions, limitations and exclusions.
We’re here to help if you have a question about travel insurance. We’re available:
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375