No one wants to have a “my passport has been stolen” moment on their travels, but it can happen. Luckily, your World Nomads travel insurance plan provides coverage for the theft, damage to a passport or loss, provided you’ve taken reasonable care to safeguard your documents when travelling.
You can make a claim for the cost of a replacement document if your passport is stolen, lost by a common carrier, or accidentally damaged.
If you need to cancel or rearrange your trip due to your passport being stolen, lost or accidentally damaged you may be able to claim, up to policy limits, for:
Note: a NZ$100 excess is payable per event
Report the loss, theft or damage of your passport immediately or as soon as you can to:
Travel insurance isn’t designed to cover everything and there are some things we can’t cover, including, but not limited to:
Check out our What’s Covered guide for more information on stolen passports.
If you have any questions, please reach out – we’re happy to help. And when you’re ready, you can get a quote and buy online 24/7.
This is only a summary of coverage and does not include the full terms, conditions, limitations and exclusions of the policy. You should read your Policy Document in full, so you understand what is and isn’t covered. That way there won’t be any surprises if you need to use it. If you have any questions, please get in touch.
The information provided is of a general nature and is provided for information purposes only. It does not constitute financial advice in any form and should not be relied on as a substitute for obtaining professional advice that is specific to your circumstances. You should seek advice from a financial advice provider if you would like further information about whether a particular product is appropriate for you and your circumstances.
We’re here to help if you have a question about travel insurance. We’re available:
Within New Zealand:
0800 666 237
From anywhere in the world:
+61 2 8256 1542
Within Australia:
1300 787 375
Before your trip, check to see if there are current travel alerts for your destination – you can also view the latest government advice
Gaza−Israel conflict: For travellers in, or planning on travelling to, Israel or the Palestinian Territories, please see our travel alert with more information.