Travel insurance may help if Coronavirus cancels your travel plans.
As featured in:
Benefit limits apply and vary between plans.
| Benefit | Standard | Explorer |
|---|---|---|
| Emergency medical expenses overseas | Yes | Yes |
| Medical repatriation/ evacuation (including funeral expenses or repatriation of your remains if the worst-case scenario happens) | Yes | Yes |
| Trip Disruption Cover Check your policy wording for full details, including benefit limits, conditions and exclusions |
Yes | Yes |
If you need to cancel or cut short your trip due to yourself or a member of your travelling party being certified as too ill to travel with COVID-19 by a medical practitioner, or if your immediate relative is hospitalised or dies due to coronavirus, we have provided some tips below, especially if you intend to make a claim. Please follow these simple tips:
Travel insurance isn’t designed to cover everything, so make sure you’re careful with your planning and you read the Policy Wording to make sure you understand what’s included and what’s not, as well as the terms, conditions, limitations and exclusions. If you have any questions get in touch.
How to get medical assistance
Contact our 24/7 Emergency Medical Teams as soon as possible, so they can support you from the time you fall sick or get injured, until the time you get home.
When you call please have ready:
• Your policy number
• A contact number and travelling companion details for where you are now
• The nature of your problem
• Your location
It was my final day in Riga, Latvia. In my small bag I keep all my valuables, because hostels can't always be reliable with safekeeping. It contained my new GoPro, Iphone, digital camera, laptop and hard drive, plus my emergency money (200 euros). I planned on using my cameras and computer for editing later that afternoon. The coast was amazing and, as it got late, I decided to take the train back to Riga city. As I was getting off the train, down the vertical steep steps, I had my bag snatched off my shoulder. In seconds, the doors closed and the train pulled off. Telling authorities on the platforms immediately, they could not assist and referred me straight to the police. Feeling helpless, I went to the police where I was kept for hours, because of English barriers and translations of documents. I walked out just after midnight with my report. A day trip I won't forget soon.
Been working hard for your trip?
We'll work hard to protect it.
We’ve got your back.
Feeling fit and healthy? What if you get sick or injured?
Take the pain out of medical or dental costs.
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Know where the nearest suitable medical facility is?
Don’t stress, we’ll get you there quickly.
Help starts here.
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Cover your bags, tech or gear.
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Whether you need medical assistance or emergency medical evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Are you in need of Emergency Medical Assistance right now?
For policies purchased on or after 27 June 2024:
Phone: +353 4 69 017 022
For policies purchased before 27 June 2024:
+353 (0) 90 640 6460
Before your trip, check the latest government advice for any travel alerts for your destination.