By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
| Country of Residence | Contact Details |
|---|---|
| Belgium | Phone: +32 (0)2 808 66 32 Emergency assistance email: worldnomadsassist@axa-assistance.com Claims email: worldnomads.claims.axa.travel Service claims: 9am-5pm UK time. Formal Complaints email (Claims/EA): relation.clientele@axa-assistance.es |
| Germany | Phone: +49 (0)335 5622 3012 Emergency assistance email: worldnomadsassist@axa-assistance.com Claims email: worldnomads.claims.axa.travel Service claims: 9am-5pm UK time. Formal Complaints email (Claims/EA): relation.clientele@axa-assistance.es |
| Denmark | Phone: +45 89 87 30 23 Emergency assistance email: worldnomadsassist@axa-assistance.com Claims email: worldnomads.claims.axa.travel Service claims: 9am-5pm UK time. Formal Complaints email (Claims/EA): relation.clientele@axa-assistance.es |
| Netherlands | Phone: +31 (0)20 8080731 Emergency assistance email: worldnomadsassist@axa-assistance.com Claims email: worldnomads.claims.axa.travel Service claims: 9am-5pm UK time. Formal Complaints email (Claims/EA): relation.clientele@axa-assistance.es |