What's covered by travel insurance when your adventure turns into misadventure.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
Knowing your cover for accidents overseas and abroad is a critical part of planning for any adventure. Whether you’re exploring on the grid or hurtling off it, serious accidents can happen anywhere, anytime.
Yes. You’ll first need to contact our 24/7 Emergency Medical Assistance Team where you are aware you will be admitted as an inpatient for at least one night. You must let us know how you are going and keep in contact with our EA team until you no longer require treatment or assistance.
If you’re injured in an accident, you may be covered for emergency medical treatment abroad, including:
Our 24-hour Emergency Medical Assistance Team can guide you to the nearest hospital, arrange medical transport, set up direct payments to the medical facility, give support to your family.
The policy isn’t designed to cover everything so take the time to read the terms, conditions, limitations and exclusions in the policy wording for full details, so there are no surprises if you need to use it. If you’re not sure if something is covered get in touch.
It's essential that you get in contact with our 24/7 Emergency Medical Assistance Team as soon as possible so that our teams can support you from the time you get injured until the time you get home.
So that our Emergency Medical Assistance teams can assist you quickly, please be ready with the following:
I cut myself on my prepuce unintentionally while I was shaving my pubic hair with a razor early in the morning. The cut hurt a little, but it quickly infected while I was in between places, traveling. I had to quickly go to the nearest hospital because it started to hurt considerably and I noticed it was swelling up quickly and getting red.
Protect your hard earned vacation from unexpected cancellation before you leave home.
We’ve got your back.
Take the pain out of medical costs while traveling abroad.
We’ve got your back.
Expenses included in Emergency Medical limits.
Help starts here.
Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).
Help starts here.
We're here to help if you have a question about your claim. We're available.
Contact usFor policies purchased on or after 27 June 2024
| Country of residence | Phone |
|---|---|
| Belgium | +44 (0) 333 333 9621 |
| Denmark | +44 (0) 333 333 9619 |
| Germany | +44 (0) 333 333 9618 |
| Netherlands | +44 (0) 333 333 9617 |
| Country of residence | |
|---|---|
| Belgium | worldnomads.clmsbe@collinsoninsurance.com |
| Denmark | worldnomads.clmsdk@collinsoninsurance.com |
| Germany | worldnomads.clmsde@collinsoninsurance.com |
| Netherlands | worldnomads.clmsnl@collinsoninsurance.com |
| Country of residence | Phone |
|---|---|
| Belgium | +32 (0)2 808 66 32 |
| Denmark | +45 89 87 30 23 |
| Germany | +49 (0)335 5622 3012 |
| Netherlands | +31 (0)20 8080731 |
Here are our most frequently asked questions about travel accidents insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.