For when nature intervenes.
Trusted by:
For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Natural catastrophes not only cause physical harm, they also shut down airports, wipe out accommodation, and cancel trips.
While some natural catastrophes are completely unpredictable, a lot of them - think hurricanes, monsoons, and even volcanic eruptions - often give off enough warning for you to prepare yourself so you're not caught unaware.
For those policies that do cover natural catasatrophe in one way or another, you'll need to have bought a policy before the event is known and do everything you can to minimise your expenses.
Not all of our policies cover natural catastrophe in the same way, and some of them exclude it altogether. If you look through the following table, you'll be able to see how the policy works for your country of residence.
| Your country of residence | Cancellation | Trip Interruption | Trip Delay | Medical Expenses | Baggage | 24 hour emergency assistance |
|---|---|---|---|---|---|---|
| Australia | ||||||
| New Zealand | ||||||
| Brazil | ||||||
| Canada | ||||||
| United Kingdom | ||||||
| Ireland | ||||||
| USA | ||||||
| All other countries |
It's a good idea to read through the policy wording as you go through the purchase path as there are limits on the cover depending on which plan you buy.
For more information check out our article on natural catastrophes and read your policy carefully before you buy.
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover get in touch.
If you’re travelling to a region that’s known for natural catastrophes, it's a good idea to do some research to see if there have been any warnings. If you buy a policy after an event is known, and the natural catastrophe impacts your trip, you won’t be covered for any expenses.
On the night 25/10/2010 I was on the surf charter boat, in the Mentawai Islands, Sumatra, Indonesia. There was an earthquake and tsunami that hit and completely destroyed the boat. The boat caught fire. The fire spread rapidly and we had to abandon ship. The boat along with all personal belongs were completely destroyed. The fire spread so quickly that there was no time to collect any belongings. The only things I ended up with were the shorts I was wearing, my watch and wedding ring. Almost all my possessions and documentation were on the boat and destroyed.
Protect your hard earned vacation from unexpected cancellation before you leave home.
We’ve got your back.
Take the pain out of medical costs while traveling abroad.
We’ve got your back.
Expenses included in Emergency Medical limits.
Help starts here.
Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, whatever has happened, our multi-lingual assistance teams are here to help you and your family.
Are you in need of emergency assistance right now?
| Country of residence | Phone |
|---|---|
| Belgium | +32 (0)2 808 66 32 |
| Denmark | +45 89 87 30 23 |
| Germany | +49 (0)335 5622 3012 |
| Ireland | +353 (0) 90 640 6460 |
| Netherlands | +31 (0)20 8080731 |
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions about natural catastrophe insurance. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.