Buy at home or while traveling, and claim online from anywhere in the world.
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For information relating to policies purchased prior to 8 November 2022, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 8 November 2022, please see below.
Buy at home or while travelling, and claim online from anywhere in the world.
Whether you’re trekking through Banff Canada, surfing in Hawaii, or scuba diving off the coast of Thailand, or (not so) simply crossing the road in Vietnam, accidents or sickness can happen at any time during your trip. And if it’s bad enough, you may need to be repatriated for ongoing medical care.
Our 24/7 Emergency Assistance Teams, doctors and nurses have seen some horrific accidents and illnesses and have helped thousands of travellers be repatriated home so they can fully recover.
If you’ve selected the right policy for the activity you’re doing and it’s medically necessary, there’s cover in all of our policies for medical evacuation/repatriation by:
Depending on the policy you buy and your country of residence, there are limitations that will apply. So, it’s a good idea to do some research on where you’re going, so you can pick the policy that’s best for you.
If you have private health insurance/private medical insurance that covers you while abroad, first contact your insurance provider and follow their emergency and claims procedures. If not, it’s essential that you get in contact with our 24/7 Emergency Assistance Team as soon as possible so that our team can support you from the time your fall sick or get injured until the time you're well again.
So that our 24/7 Emergency Assistance Team can assist you quickly, please be ready with the following:
This is only a summary of cover and does not include the full terms, conditions, limits, and exclusions of the policy. You should read your policy wording in full, so you understand what is and isn’t covered. If you are unsure about your level of travel cover, please contact us for help.
I was cut off by a dog whilst riding a push bike. Subsequent to my initial consultation with the Doctor I was referred to Hospital where I received surgery for my fractured foot and had my hand placed in a cast. I received assistance from specialty assist for my hospital bills and repatriation.
Protect your hard earned vacation from unexpected cancellation before you leave home.
We’ve got your back.
Take the pain out of medical costs while traveling abroad.
We’ve got your back.
Expenses included in Emergency Medical limits.
Help starts here.
Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).
Help starts here.
Whether you need medical assistance or emergency evacuation, our teams are available 24 hours a day, 7 days a week, 365 days a year before and during your trip.
Wherever you are, whatever has happened, our multi-lingual assistance teams are here to help you and your family.
Are you in need of emergency assistance right now?
| Country of residence | Phone |
|---|---|
| Belgium | +32 (0)2 808 66 32 |
| Denmark | +45 89 87 30 23 |
| Germany | +49 (0)335 5622 3012 |
| Ireland | +353 (0) 90 640 6460 |
| Netherlands | +31 (0)20 8080731 |
Travel insurance for independent travelers and intrepid families. Nobody wants to think about all the things that could go wrong on their trip, but these things can and do happen. So be prepared and get your travel insurance today.
Here are our most frequently asked questions about medical evacuation insurance. You can also ask the team your own question by pressing the link below.
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