If your gear has been stolen or damaged, here's how we can help.
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For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
When you’re travelling, you don’t always have control over what happens to your gear: it can get stolen, damaged, be sent to the wrong airport or get lost permanently in transit. That’s where baggage and personal belongings cover can help.
World Nomads plans for residents of most countries offer coverage for your luggage and personal items you take with you. Cover includes:
There are a number of items our policies don't cover and if you don’t look after your belongings properly, you may not be covered either.
I was walking down the sidewalk of 11 Avenida with my backpack on the back. I wanted to check something in my Lonely Planet, so I took the backpack to the front, with one strap still one my shoulder. I had just put the book back and was about to zip the backpack closed (after 10-20 seconds) when it was suddenly ripped out of my grip. Even though I was holding on to it, the surprise and force allowed them to grap it anyway, before they speeded away. In the backpack was my camera lens (I was fortunately wearing the camera with a strap around my neck), my wallet with money I had cashed in an ATM a couple of days before, the guidebook and some clothes (jeans, socks and a hoodie). There were no personal documents as I had left them in my hotel room. I reported the theft to the police about two hours later.
Protect your hard earned vacation from unexpected cancellation before you leave home.
We’ve got your back.
Take the pain out of medical costs while traveling abroad.
We’ve got your back.
Expenses included in Emergency Medical limits.
Help starts here.
Covers the loss, theft or damage of your bags, tech and gear (just not sports equipment when in use).
Help starts here.
We're here to help if you have a question about your claim. We're available.
Contact usFor policies purchased on or after 27 June 2024
Country of residence | Phone |
---|---|
Belgium | +44 (0) 333 333 9621 |
Denmark | +44 (0) 333 333 9619 |
Germany | +44 (0) 333 333 9618 |
Netherlands | +44 (0) 333 333 9617 |
Country of residence | |
---|---|
Belgium | worldnomads.clmsbe@collinsoninsurance.com |
Denmark | worldnomads.clmsdk@collinsoninsurance.com |
Germany | worldnomads.clmsde@collinsoninsurance.com |
Netherlands | worldnomads.clmsnl@collinsoninsurance.com |
Country of residence | Phone |
---|---|
Belgium | +32 (0)2 808 66 32 |
Denmark | +45 89 87 30 23 |
Germany | +49 (0)335 5622 3012 |
Netherlands | +31 (0)20 8080731 |
Here are our most frequently asked questions about buying travel insurance for baggage. You can also find the answers to other questions in our Helpdesk or you can ask our customer service team.