The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For information relating to policies purchased prior to 27 June 2024, please check the Policy Wording provided with your purchase. You can contact us if you need this sent to you again. For policies purchased from 27 June 2024, please see below.
World Nomads and Coronavirus (COVID-19)
World Nomads travel insurance includes cover for some Coronavirus-related events – you can read more about it in our Coronavirus cover article which has all of the details, including benefit limits and exclusions.
You can read our latest Travel Alerts in relation to the Coronavirus.
Experiencing a medical emergency
If you're experiencing a medical emergency abroad and need medical help, contact our 24/7 Emergency Medical Assistance team who can help direct you to or help you obtain medical help, and if medically necessary they can work with local authorities to repatriate you home, subject to the terms and conditions of your policy.
Making a claim
If you have questions about making a claim, please read here.
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