Contact World Nomads

Emergency Assistance

For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

Phone

For policies purchased AFTER 27 June 2024:


+44 (0) 144 444 2015


+44 (0) 144 444 2017


+44 (0) 144 444 2018


+44 (0) 144 444 2019

For policies purchased BEFORE 27 June 2024:


+32 (0)2 808 66 32


+45 89 87 30 23


+49 (0)335 5622 3012


+31 (0)20 8080731

Email

For policies purchased AFTER 27 June 2024:

worldnomads.assist@collinsoninsurance.com

For policies purchased BEFORE 27 June 2024

worldnomadsassist@axa-assistance.com

Be prepared, so that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location
  • Prescribed medication (if any)

Policy and claims help

We’re here to help if you have a question about your claim or policy. We’re available:

  • Monday to Friday 9:00am - 5:00pm (Ireland time)
Phone
Customer Care and Complaints

From anywhere in the world (charges apply):

+353 21 237 8006

Claims

For policies purchased AFTER 27 June 2024:


+44 (0) 333 333 9621


+44 (0) 333 333 9619


+44 (0) 333 333 9618


+44 (0) 333 333 9617

For policies purchased BEFORE 27 June 2024


+32 (0)2 808 66 32


+45 89 87 30 23


+49 (0)335 5622 3012


+31 (0)20 8080731

Email

Email our customer support team

infoEU@worldnomads.com

Email our claims team

For policies purchased AFTER 27 June 2024:

Belgium

worldnomads.clmsbe@collinsoninsurance.com

Denmark

worldnomads.clmsdk@collinsoninsurance.com

Germany

worldnomads.clmsde@collinsoninsurance.com

Netherlands

worldnomads.clmsnl@collinsoninsurance.com

For policies purchased BEFORE 27 June 2024:

customer.general@axa.co.id

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Got questions?

We've got the answers

Here are our frequently asked questions regarding travel insurance. You can also visit our help centre for more FAQs.