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Wherever you are, we’re there to help!
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Call the assistance team at Travel Guard. They're available 24 hours a day, 7 days a week:
Phone: +1 866 878 0192 (toll-free from Canada and the Continental U.S.); or
Phone: +1 416 646 3723 (collect (reverse charges) from anywhere else in the world)
Email:medicalsp@travelguard.com
So that our Emergency Assistance teams can assist you quickly, please be ready with the following:
I was bitten by a tick in the Sierra Nevada region in Colombia and infected by borrelia (a bacterial disease). A doctor examined me and I was treated for borreliose with antibiotics and probiotics. However the symptoms of brain fog and dizziness persisted making it unsafe for me to continue to travel, so the emergency assistance team organised medical repatriation to fly me home to Norway.
Before your trip, check the latest government advice for any travel alerts for your destination.
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