No matter where you are in the world, our 24/7 Emergency Assistance partners at Travel Guard are ready to help
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No matter where you are in the world, our 24/7 Emergency Assistance partners at Travel Guard are ready to help—24 hours a day, every day of the year. Whether it’s a medical emergency, stolen gear, missing bags, a cancelled flight, or a natural disaster, they’re the among the first people you’ll want to call. Need a translator? They can help with that too.
When you call, you’ll be asked if you are experiencing a travel emergency. If you are having a medical emergency, you’ll be connected with Emergency Assistance right away. If your situation is not urgent and you are calling outside of normal business hours, you’ll be able to leave a message and be called back.
The contact information for medical emergency assistance is:
Phone: +1 866 878 0192 (toll-free from Canada and the Continental U.S.); or
Phone: +1 416 646 3723 (collect from anywhere else in the world)
Medical Emergency Email: medicalsp@travelguard.com
For non-medical emergency assistance or customer services inquiries, please contact:
Phone: +1 877 328 2528 (toll-free from Canada and the Continental U.S.); or
Phone: +1 416 646 3723 (collect from anywhere else in the world)
Non-medical emergencies or customer service Email: infoCAN@worldnomads.com
Insurance protection for your hard earned vacation in the event of unexpected cancellation.
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We’ll get you to hospital or home quickly.
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Coverage for the theft, damage or delay of your bags, tech and sports gear.
Help starts here.
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Assistance Services
Before your trip, check the latest government advice for any travel alerts for your destination.