What all Canadians should know before visiting Mexico
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Mexico draws visitors in with its beaches, but venture beyond the coastline and you’ll be rewarded with authentic encounters with locals, colourful towns, and rich, varied regional cuisine that’s a far cry from Tex-Mex – Puebla’s chiles en nogada (stuffed chillies) and Yucatán’s citrusy cochinita pibil (slow-cooked pork) deserve a place on every Canadian’s itinerary. Whether you’re exploring Mayan sites, wandering colonial towns or unwinding by the sea, Mexico is a destination more Canadians than ever are visiting – over 4 million a year, in fact. Most trips go to plan, but it’s the ones that don’t where travel insurance really earns its keep.
Choosing the right travel insurance coverage depends on your trip type and planned activities. Each of our four plans – Standard, Explorer, Epic and Annual – offers different coverages and benefit maximums.
| Standard Plan | Explorer Plan | Epic Plan | Annual Plan |
|---|---|---|---|
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Ideal for: Coverage Includes:
Covering the basics for your Mexico trip. Get a quote |
Ideal for: Coverage Includes:
Optional 'Cancel for Any Reason' available. Get a quote |
Ideal for: Coverage Includes:
Optional 'Cancel for Any Reason' available. Get a quote |
Ideal for: Coverage Includes:
Get a quote |
There’s an exhilarating experience to be had every which way you look in Mexico. Swim or snorkel in cenotes – natural limestone sinkholes filled with clear, cool water – or dive along the Mesoamerican Reef, one of the largest coral reef systems in the world. Along the Pacific coast, consistent swells bring wave-chasers to relaxed coastal towns, while inland, hiking trails lead to canyons, volcanoes and forested highlands. High-energy thrill-seekers can zipline through the jungle, gallop along the beach on horseback, whitewater raft on mountain rivers or ride ATVs at speed across dunes and desert terrain. Choose your own adventure.
No one likes imagining the worst, but if you do get seriously sick or have an accident that sends you to hospital, you’ll be patting yourself on the back that you sorted your travel insurance before you left home. Hit by a car crossing the street? Tripped over on a Mayan trail and have a gash on your head that needs stitching? Ate a dodgy taco and came down with a nasty bout of food poisoning? Emergency assistance is a phone call away.
The best trips are often the ones you’ve planned months in advance, but you can’t predict the future and unexpected situations can sometimes happen before you even set off. Trip cancellation coverage is included in all single-trip and annual travel insurance plans offered by World Nomads and gives you the opportunity to cancel your trip before you depart – but only for covered reasons. Optional Cancel For Any Reason coverage allows you to cancel for any reason that’s not otherwise covered by your plan. Broke up with your partner? You can cancel your trip. Sick dog? You can stay home to care for your fur baby. Change your mind about travelling? There’s no judgment here. Just make sure you purchase Cancel For Any Reason insurance cover within 15 days of making your first trip payment (like booking a hotel or flight).
Nothing gets a trip off to a rocky start quite like arriving in Mexico City without your bags. If your checked luggage is lost or delayed, travel insurance benefits may help reimburse you for lost items. Keep original receipts for any personal items you buy – like a toothbrush, medication or a change of clothes. The first step is always to report missing luggage to your carrier and check what compensation they may provide.
Even the most careful of travellers can face that sinking feeling when they realise they’ve left their passport or wallet on the train, or that an opportunist has taken off with their phone or camera and there’s no hope of getting it back. Whether you bought the lost or stolen item on your trip (and have the receipts to show for it) or carried it with you from home, travel insurance may be able to reimburse you.
Here are our most frequently asked questions about cover for Mexico. You can also find the answers to other questions in our Help Center or you can ask the customer service team.
Safety varies by region. Popular tourist areas are generally well managed, but petty theft and more serious crime can occur. Stick to well-known areas, use reputable transport and stay aware of your surroundings. Check the Canadian government’s safety warnings for Mexico, being mindful of which areas of Mexico to avoid.
Travel insurance isn’t mandatory, but it’s strongly recommended. Cover for accidents, medical emergencies, cancellations, delays and lost luggage can help protect you against unexpected costs. Whether you’re in a major city or off adventuring in a more remote location, it’s reassuring to know you can get the help you need – especially when it comes to an accident or sudden illness.
You can make a claim online 24/7. Have your documents and receipts handy to upload, and get started. If you get stuck, you can call us collect on +1 416 646 3723 or send an email to worldnomads@travelguard.com and we will assist you with your claim.
No matter where you are in the world, our 24/7 Emergency Assistance partners at Travel Guard are ready to help – 24 hours a day, every day of the year. Whether it’s a medical emergency, stolen gear, missing bags, or a natural disaster, they’re the first call to make. Need a translator? They can help with that too.
When you call, you’ll be asked if you are experiencing a travel emergency. If you are having a medical emergency, you’ll be connected with Emergency Assistance right away. If your situation is not urgent and you are calling outside of normal business hours, you’ll be able to leave a message and be called back.
The contact information for medical emergency assistance is:
Phone: +1 866 878 0192 (toll-free from Canada and the Continental U.S.); or
Phone: +1 416 646 3723 (collect from anywhere else in the world)
World Nomads travel insurance plans cover theft or damage of the following documents:
You can claim up to the maximum limit stated in the policy towards the replacement of your passport or one or more other travel documents mentioned above.
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Before your trip, check the latest government advice for any travel alerts for your destination.