For policies purchased on or after 17 December 2021 please refer to the Policyholder Manual or contact us if you have any questions.
For policies purchased on or before 16 December 2021 please see below.
Para apólices compradas a partir do dia 17 de dezembro de 2021, consulte o Manual do Segurado para maiores informações ou entre em contato conosco para esclarecer as suas dúvidas.
Para apólices compradas até o dia 16 de dezembro de 2021, por favor veja o conteúdo abaixo.
Desculpe, essa informação está indisponível no momento. Estamos trabalhando para trazê-la para você o mais rápido possível.
Customer Service phone (sales / service) 0800 761 61 61 0800-275-8585 (Hearing impaired service)
SAC - Informações & Pré-vendas 0800 761 61 61 0800 275 8585 (Deficientes Auditivos e de Fala)
Opening hours (except holidays): Monday to Friday from 8h to 20h and Saturday from 8h to 18h.
Hearing impared service available 24 hours a day, 7 days a week.
Horário de funcionamento (exceto feriados): De segunda a sexta-feira das 8h às 20h e aos sábados das 8h às 18h. Deficientes Auditivos e de Fala: Atendimento disponível 24 horas por dia, 7 dias por seman.
Email: travel.brasil@br.zurich.com
Your policy can cover you wherever you choose to travel, however cover may be limited if you decide to travel to a country or region where the following specific events are occurring;
Policy Benefit | Policy Conditions |
---|---|
Emergency Medical cover and Medical Evacuation/Repatriation | No cover for any medical claims directly related to any of the above specific events. If a medical situation occurs that is proven to be completely unrelated to any of the specific events listed above, cover applies as normal. |
Compassionate Emergency Evacuation, Home Visit, Baggage and Personal effects, Delayed Baggage, Personal Liability, Rental Vehicle Insurance Excess | Cover as per policy limits no matter what the travel warning or specific events occurring within a region or country |
Non-Medical Evacuation | Cover for reasonable transportation to the nearest safe destination or home if, AFTER you have travelled to the area, there is a sudden outbreak of war, civil commotion, civil war, terrorist acts, martial law, revolution or other similar situations in the region where you are staying and evacuation is recommended. Must be pre-approved by insurer. |
Pre- trip cancellation or postponement or for Trip Interruption or termination expenses | No cover for Cancellation / Trip Interruption when due to a change of mind, disinclination to travel, changed conditions at the destination, natural disaster, acts of terrorism, war, nuclear disaster or similar situations. |
The following websites will give you more information on the status of a country or region:
Royal Danish Ministry of Foreign Affairs: http://www.um.dk/ Tel: +45 33 92 00 00
British Foreign and Commonwealth Office: www.gov.uk/foreign-travel-advice Tel: +44 (0) 20 7008 1500
Travel insurance is not designed to cover everything, so take the time to read the full description of cover in the Product Guide for full details on what’s not covered.
There’s no cover for any expenses incurred related to the following:
Antes de viajar, consulte as atualizações da anvisa sobre alertas e restrições para seu destino.