By telling us your country of residence we are able to provide you with the most relevant travel insurance information.
Please note that not all content is translated or available to residents of all countries. Contact us for full details.
For policies purchased on or after 17 December 2021 please refer to the Policyholder Manual or contact us if you have any questions.
For policies purchased on or before 16 December 2021 please see below.
Para apólices compradas a partir do dia 17 de dezembro de 2021, consulte o Manual do Segurado para maiores informações ou entre em contato conosco para esclarecer as suas dúvidas.
Para apólices compradas até o dia 16 de dezembro de 2021, por favor veja o conteúdo abaixo.
Desculpe, essa informação está indisponível no momento. Estamos trabalhando para trazê-la para você o mais rápido possível. Customer Service phone (sales / service) 0800 761 61 61 0800-275-8585 (Hearing impaired service)
SAC - Informações & Pré-vendas 0800 761 61 61 0800 275 8585 (Deficientes Auditivos e de Fala) Opening hours (except holidays): Monday to Friday from 8h to 20h and Saturday from 8h to 18h.
Hearing impared service available 24 hours a day, 7 days a week.
Horário de funcionamento (exceto feriados): De segunda a sexta-feira das 8h às 20h e aos sábados das 8h às 18h. Deficientes Auditivos e de Fala: Atendimento disponível 24 horas por dia, 7 dias por seman.
Email: travel.brasil@br.zurich.com
Only the Explorer Plan can provide you with cover while scuba diving.
| Scuba Diving Certification | Conditions of Cover |
|---|---|
| Not Certified | Cover to scuba dive under licensed instruction to a maximum depth of 50 meters |
| Certified Diver | You can dive to the depth that your license allows up to a maximum depth of 50 meters. |
| Shark Cage diving | Covered to a depth of 50 meters |
| Cave diving and Cavern diving | Covered |
| Free diving | Covered to a depth of 50 meters |
| Commercial Diving | Not Covered |
| Work as a dive instructor | See Article ' Am I covered while working during my trip' |
There’s also cover for the theft of your sporting equipment or damage to your sporting equipment by a common carrier.
If you become seriously ill or injured while diving and need urgent medical assistance, we’ll cover:
If you are in need of a medical evacuation, repatriation or if you are admitted to hospital, you or someone with you MUST contact the emergency assistance team immediately. The Emergency Assistance team can arrange and pre-approve all expenses.
Who pays for medical treatment (and by this we mean either you pay upfront and claim later or we pay) depends on what’s happened to you and the necessary treatment required.
Also be aware that any medical claim or sporting equipment claim submitted will have a €70 EURO/$100 USD policy excess/co-pay deducted per person, per claimable event.
The policy isn’t designed to cover everything. Take the time to read the terms and conditions in the Product Guide for full details on what is and isn’t covered. That way there are no surprises if you need to use it.
Here are the main things that aren’t covered:
Antes de viajar, consulte as atualizações da anvisa sobre alertas e restrições para seu destino.
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