The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.
Thank you for your patience while we complete this work.
Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.
If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.
For policies purchased on or after 17 December 2021 please refer to the Policyholder Manual or contact us if you have any questions.
For policies purchased on or before 16 December 2021 please see below.
Para apólices compradas a partir do dia 17 de dezembro de 2021, consulte o Manual do Segurado para maiores informações ou entre em contato conosco para esclarecer as suas dúvidas.
Para apólices compradas até o dia 16 de dezembro de 2021, por favor veja o conteúdo abaixo.
For policies purchased on or after 17 December 2021, your World Nomads policy is provided through Chubb Seguros:
Call the assistance team at Chubb. They're available 24 hours a day, 7 days a week:
Phone: +1 212 315-1806 (from anywhere in the world)
Phone: 0800-591-1043 (from Brazil); or
Whatsapp message: +54 911 3053-3959
For policies purchased on or before 16 December 2021, your World Nomads policy is provided through Zurich Seguros:
Call the assistance team at Zurich. They're available 24 hours a day, 7 days a week:
Phone: +1 877-660-2844 (from anywhere in the world)
Phone: (11) 2526-9312 (from Brazil); or
Whatsapp message: +57 316 851-0533
Was this article helpful to you?
Related Articles
View moreWe can help you...
Can't find the answer you are looking for?
Contact us- All contact details
- Emergency Assistance Contact
- Claims contact
Contact our Emergency Assistance Team
Para obter ajuda em uma emergência, entre em contato com a equipe de Assistência Emergencial 24h. Estamos disponíveis 24 horas por dia, 7 dias por semana em português.(For help in an emergency, contact the 24 Hours Emergency Assistance team. They’re available 24 hours a day, 7 days a week and speak Portuguese.)
Contact us
Contact our Claims Team
Estamos aqui para ajudar se você tiver alguma dúvida sobre sinistros e reembolsos. (We’re here to help if you have a question about your claim.)