Emergency Assistance

For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

Phone

For policies purchased on or after 17 December 2021:


0800 591 1043


+1 212 315 1806


+54 911 3053 3959

For policies purchased before 17 December 2021:


11 2526 9312


+1 877 660 2844

Be prepared, so that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location
  • Prescribed medication (if any)

Policy and claims help

We’re here to help if you have a question about your claim or policy.

Phone

Customer Care


0800 722 4825


0800 722 4825


0800 722 5112

Claims

For policies purchased on or after 17 December 2021:


0800 722 4825

For policies purchased before 17 December 2021:


0800 878 3233

Email

Email our customer support team

travel.brasil@br.zurich.com

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