The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.

Thank you for your patience while we complete this work.

Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.

If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.

Emergency Assistance

For help in an emergency, contact the Emergency Assistance team, available 24 hours, 7 days a week.

Phone

For policies purchased on or after 17 December 2021:


0800 591 1043


+1 212 315 1806


+54 911 3053 3959

For policies purchased before 17 December 2021:


11 2526 9312


+1 877 660 2844

Be prepared, so that our Emergency Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location
  • Prescribed medication (if any)

Policy and claims help

We’re here to help if you have a question about your claim or policy.

Phone

Customer Care


0800 722 4825


0800 722 4825


0800 722 5112

Claims

For policies purchased on or after 17 December 2021:


0800 722 4825

For policies purchased before 17 December 2021:


0800 878 3233

Email

Email our customer support team

travel.brasil@br.zurich.com

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