Coronavirus (COVID-19) and travel: The situation around the world is changing dramatically. Various governments have changed their travel warnings to restrict travel during this time. To understand how this may impact cover under your policy, please go to our FAQs and select your country of residence.
For the latest travel warnings and alerts around the world, read about lockdowns and border restrictions.
Check this page regularly for alerts and warnings that affect travel to Taiwan.
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Older Travel Alerts
Typhoon Trami - 26 September 2018
Category 5 Typhoon Trami is currently tracking slowly towards Taiwan and Southern Japan, with a scheduled weakened landfall this weekend.
Trami will bring heavy rain which may cause localized flash flooding, landslides and storm surge. Please check with authorities for more information, follow any official warnings and listen to local news reports to monitor the situation.
Failure to comply with directives from government authorities means you won't be covered by travel insurance. For World Nomads customers, if you have not purchased a policy prior to 26 September, 2018, 10am Australian Eastern Standard Time and are impacted by the typhoon, you will not be covered.
February 2018 earthquake
A shallow 6.4 magnitude earthquake struck near the coastal city of Hualien, a popular destination for tourists on 6th February, killing two people, injuring hundreds and causing several buildings to collapse. Many guests are still trapped in a collapsed hotel.
Aftershocks have continued to rock the area however authorities have not issued a tsunami warning. If you are intending to travel to or are in Taiwan, you should keep updated with information including: media reports, your country's travel advisory and your travel insurance.
Worldwide 24-hour emergency assistance
Need assistance? Find the emergency contact telephone number for you.
So we can best assist you, please be ready with the following:
- Your policy number
- A contact number for where you are now
- The nature of your problem
- If you are ill or injured we will need details of medical consultations you have had.
Am I covered for a Typhoon?
There may be cover for you if you purchased your policy prior to the storm or hurricane being declared. Check your policy or call our customer assistance teams if you are unsure.
Coverage may vary depending on your place of residence and the level of cover you have purchased, however, GENERALLY the cover and benefits of Trip Cancellation or Trip Interruption may assist you. If regular carriage services to your destination have ceased for 24 hours or more (so you can't get there) you may be able to make a claim. Check with our customer assistance teams.
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