The World Nomads website is temporarily unavailable while we complete system changes as part of the global sale of World Nomads to its new owner, IMG. IMG is working hard behind the scenes to reflect the change in ownership and ensure a smooth transition. Our technical teams are implementing these changes to ensure a seamless customer experience and expect the website to be available again within approximately 2 hours.

Thank you for your patience while we complete this work.

Rest assured, your insurance benefits, coverage, and plan terms will not change as a result of this transaction. Your existing claims, customer service inquiries, and plan servicing will continue without interruption.

If you require urgent assistance while our website is unavailable, our Emergency Assistance team is available 24/7. For all other enquiries, please contact our Customer Service team in your location here.

Wherever you are, we’re there to help!

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Emergency Assistance for travellers from Ireland

For policies purchased on or after 27 June 2024:

Emergency Assistance: 24 hours, 7 days a week

Phone: +353 4 69 017022

Email: worldnomads.assist@collinsoninsurance.com

For policies purchased before 27 June 2024:

Emergency Assistance: 24 hours, 7 days a week

Phone: +353 (0) 90 640 6460

Email: worldnomadsassist@axa-assistance.com

Not Irish? Find the right Emergency Medical Assistance team by changing your Country of Residence

Be prepared.

So that our Emergency Medical Assistance teams can assist you quickly, please be ready with the following:

  • Your policy number
  • A contact number for where you are now
  • The nature of your problem
  • Your location
  • Prescribed medication (if any)

How does my travel insurance policy help me in an emergency?

Learn how your travel insurance policy can assist if you're in an emergency situation by watching this video.